U know y?..that happened as i received my bill yesterday. Rasa nak maki je si astro.
Citer camnie..on 29/11/10 astro aku kene potong...salah aku ok..sbb lambat bayar bill..since aku x terima latest bill. So aku just agak2 bape yang aku kene bayar based on last bill. Call la astro utk sambung..and yet kene tunggu 3 jam at least but indeed more than that..wtf!!. Cc astro nie ade la ckp aku owe rm 9.++ lagi and bleh buat bila2 masa payment tu. So aku pun buat dunno je la
Tup2 kene potong lagi (2nd time okeh). Call lagi..reason kene ptg sbb owe rm10..memang taik betul. Aku pun gigih bayar online..(semua atas sbb anak bujang aku nak tengok disney channel). Dah bayar..bleh plak dia suh aku fax. Memang macam siot..dah la aku kat umah..mana nak gagau cari tpt utk fax..last2 3 hari lepas tru baru sambung balik. Cibai kan!!!!...
So aku pun menikmati astro dgn perasaan yang agak ok after settle..and yesterday..kababoom...naik amarah aku. Instead of the bill around 90 ..dia add up 40 ( 2 x 20 ) for reconnection fee.
Siooooooooooooottttttttkan astro..kan aku maki dalam nie. Yang aku mushkil,
1) why need to cut service twice?
2) why dont they inform me first?
3) why they need 3 hours > more for reconnection
4) why i need to submit my proof of payment (online) by fax.
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